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New transport option begins for seniors

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placeholder January 9, 2017   •   VOL. 55, NO. 1   •   Oakland, CA
Senior Living & Resources

New transport option begins for seniors

When people usually sign-up for Lyft or Uber — the country's most well-known ride-sharing services — getting from point A to point B involves just taking out a smartphone and tapping an app.

But what if you don't have a smartphone — like an estimated 70 percent of Americans over age 65 — or an available family member or another transit option to take you where you need to go?

The newest transportation solution on the scene, Arrive Ride Services (www.arriverides.com), literally rolled out onto the streets of the East Bay with the start of the New Year.

According to Amy Stice, who co-founded the ride service with her longtime friend and start-up veteran Elizabeth Legg, Arrive was designed to help seniors connect to services provided by Uber and Lyft.

"I was looking for a way for my 92-year-old grandmother to get around that felt as easy as going out into her driveway and getting into her Camry," Stice said. "Arrive was created to be that."

New members pay a one-time sign-up fee of $30 and a $5 monthly membership fee for Arrive's service to connect them with Uber or Lyft. The ride-sharing companies charge their own fees for the ride. Information about the favorite destinations of members are recorded and maintained so that when ordering a ride members don't have to look up addresses or directions.

Stice, who is based in Oakland, acts as a dispatcher for the service and can observe via an online map where patrons are picked up, taken to their destination and can record when a call back is made for a return trip home. The service had signed up about 20 members in its first couple days.

Arrive is able to dispatch rides in any market served by Uber or Lyft and to schedule rides in advance. Arrive's number is 866-277-4838 from 9 a.m. to 6 p.m. Pacific time, seven days a week.

 
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